Integrity at Springwise

Springwise integrity is more than talk. It's a deliverable. We understand facility directors and other key personnel may never set foot on many of the properties for which they are responsible, and we understand with so much at stake it is difficult to know who is truly a trustworthy business partner.

For this reason we have ingrained integrity in everything we do. We inject it into our processes. We talk about it around the office. It is front and center in our mission statement. Integrity is in our culture, and this is evident in the fact that for over 50 years our clients have trusted us to get the job done time and again. And we do.

Beliefs

Do things the right way. Surround yourself with good people. Proceed with integrity. Build positive relationships. Those were the founding beliefs of our organization over 50 years ago, and they're still alive and well at Springwise today.

Our Promise

Our promise is to provide high quality services across each and every facility within your organization, along with best-in-class customer service. Our customer satisfaction is 99.3% for all services and performance tracking is 100%.

People

The recurring and on-demand services we provide are performed by self-perform and strategic partner teams with proven track records and skill. This means your organization's needs will always be met by experienced professionals who know how to deliver on-time and on-budget. Springwise employees have an average tenure of 6 years, and strategic partners all operate with necessary insurance, licenses, and W-9s, further ensuring quality and continuity.

Value

We provide technology-enabled customized reports on any service performed at any location, indemnification in snow removal slip and fall claims, and consolidation of invoicing. Our proactive approach and our full offering of recurring and on-demand services means we are truly a single provider for all of your facility maintenance and repair needs. With Springwise as your partner, service delivery issues will be a thing of the past, and your organization will receive high quality services at a fair price with exceptional follow-up.

Processes

As the first facility management services company in North America to achieve ISO 9001:2015 certification, we can point to increased integrity within our quality management standards and control systems. Our certification review resulted in a rare, perfect audit score, confirming that our commitment to quality and our ability to deliver are one in the same.

Diversity

Supplier diversity matters to us, and we are fully committed to providing equal sourcing opportunities 100% of the time.

Put our technology, integrity, and expertise to work for your organization. Call Springwise today at 1-800-227-3016.